We manage outbound and inbound customer contact programs this is our core expertise. We manage the entire lifecycle of the customer right from customer care, acquiring the customer, complaint management, Retention, sales and support to Collections.
With the grasp of the advanced analytics & scorecards usage, understanding the nuances of specific industries, ability to leverage technology advantage through adept management of allied systems and integrating them with client mainframes, and end-to-end ownership of the customer life cycle are a given with us.
At Stellarr we provide call centre services in the areas of:
Market Surveys for various companies